Yes, watch the deadlines for claims - don't miss them.
tOM
On 1 Nov 2005 at 10:55,
Wayne Harridge <olympus@xxxxxxxxxx> wrote:
>
> >
> > Please forgive me if this has already been discussed, however
> > if you got a
> > defective item from ebay, have you attempted working it out
> > with the seller?
>
> This is a requirement of e..., before you make a claim you first have to go
> through the dispute resolution process. For the item I had problems with:
>
> 1. Attempt to contact seller via email - no response.
> 2. Did some detective work and managed to contact the seller by phone - he
> refused to do anything to resolve the problem.
> 3. Registered my dispute with e... and waited while they tried to work it
> out with the seller (I assume they got no response).
> 4. Escalated my dispute to a claim after the mandatory waiting period.
>
>
> ...Wayne
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