[OM] Re: OT: Internet support - was Re: Re: [OT] A sincere apology -- sort of.

[Chuck Norcutt]

Piers Hemy wrote:

> Tech support?
> 
> I came across this only yesterday - forgive me if the stories are
> well-known, they are certainly not new.  But there are some salutary
> lessons.
> 
> http://www-uxsup.csx.cam.ac.uk/misc/TechSupport.html
-----------------------------------------------------------

What a gas these are!  Made me think about the time that... naw, it's a 
long story.

Chuck Norcutt


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