Many service policies are determined by Olympus America, not necessarily as
ordered by Japan. Good service can only be a plus, look what outsourcing
customer service did to Dell.
John Hermanson
Camtech Photo Services, Inc.
21 South Lane, Huntington, NY 11743
631-424-2121 | omtech@xxxxxxxxx
www.zuiko.com
Factory Trained OM Service since 1977
__________________________________
----- Original Message -----
From: "Fernando Gonzalez Gentile" <fgnzalez@xxxxxxxxxxxxx>
To: <olympus@xxxxxxxxxx>
Sent: Wednesday, August 03, 2005 10:32 AM
Subject: [OM] Re: Discounted E-1s in my city ( OT )
> on 3/08/2005 09:34, John Hermanson at omtech@xxxxxxxxx, wrote:
>
>> Yes, Olympus is very good about warranty service on items bought
>> anywhere.
> Quite agree. When my 2 was new (ca.1981), the 1.4 made a somehow odd move
> from 1.4 to 2. I was young and had a lot of free time, so wrote a letter
> to
> the Latin America rep., and travelled to Buenos Aires where it was
> repaired
> under warranty. On 1982 I bought the 200/4 and didn't like the play it had
> when mounted, measured diameter and wrote to Japan. I still have a new
> 200/4
> bayonet mount, and the 200/4 still has its play when mounted. Then, the
> rubber grip got loose, wrote again and received a new rubber grip. Then,
> the
> 1.4 rubber grip got loose, and received and replaced it for a new one sent
> from Japan. This was when I thought I should have bought a N* instead, the
> rubber grips on their N*krs looked fine.
> But I think it's not a virtue of Oly Japan only, but of all japanese
> products during the '80s (got under warranty a new Yam* preamp for a top
> of
> the line integrated, because RF entered as if it was tuned to do so - the
> UK
> version of the same model was thoroughly filtered).
>
> Fernando.
>
>
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