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[OM] Re: honest vendors and feedback

Subject: [OM] Re: honest vendors and feedback
From: Gary Teller <gmteller@xxxxxxxxxxxxxx>
Date: Tue, 13 Apr 2004 21:07:49 -0400
In the year or so that I've been on the list I've read several tales of 
what clearly sounded like the eBay "buy first and ask questions later" 
syndrome.  I'll admit that I was guilty of doing the same on my first lens 
purchase and on purchases of a few other items.  The lens seller advertised 
the Vivitar zoom as being for the Oly mount.  I got caught up in the 
excitement of getting what I thought was a good deal and won the auction in 
the last minute.  Upon arrival I first noticed it was rolling around in the 
box.  Tiny beads of sweat began to break out accompanied by thoughts of a 
broken lens.  The seller loosely wrapped it in newspaper.  After unpacking 
I immediately tried to mount it on my OM-1N...no go.  A quick look at the 
mounting end revealed the letters P/K.  I contacted the seller, who had an 
excellent feedback rating, and explained the problem.  He told me that he'd 
sold one before just like it that was an OM mount and just assumed that all 
of them would fit OM's.  I politely educated him on the subject of 
proprietary lens mounts and how to look for the engraving or other marking 
that would tell which mount it was for.  He was appreciative, gracious and 
refunded my cost and 2 way shipping since the item was misrepresented.  I 
gave him positive feedback noting that he rectified an "honest" mistake.

Well, that experience got me to thinking about doing a better job of due 
diligence in the future.  So, I began to develop a list of questions; 
mostly for lenses but adaptable to bodies or anything else for that 
matter.  If not stated or made clear in the description I straight out ask 
about scratches, cracks, cleaning marks, fungus, fogging, haze, oil in the 
blades, sticking blades, smoothness of focus and zoom rings, major 
scratches, dents and dings, damage to filter threads, shipping charges and 
return policy.  There're actually more questions that are of a lesser 
degree (to me) of importance.  If the seller claims not to know what I'm 
talking about I'll take the time to explain what to look for--assuming it's 
something I'm really interested in.  Along with the reply I take into 
account the seller's feedback and my opinion that most folks are basically 
honest despite occasional lapses into ignorance.  The sellers who don't 
reply or tell me that I've asked too many questions that they don't have 
time to answer don't get my bid unless it's something I can win for such a 
ridiculously low price that I can afford to shrug off a shafting.  I get so 
tired of reading descriptions along the lines of "I don't know anything 
about cameras" and in the next paragraph stating "This is truly mint; 
everything works great."  I looked at one today that stated the camera 
wasn't operational yet below, in their self created rating system, they 
rated it 5 of 5 stars operationally.  If you don't know anything about 
cameras then how the f*ck do you know how well it works?  I can understand 
and respect those who truly don't know anything about what they're selling 
and say so.  I don't pay much attention to terms like "rare", "unique", 
"very collectible" and the like cuz I use them all the time in my 
sales.  I'm looking for the steak, not the sizzle.  We all know that sex 
sells.  Well, sh*t sells about as well.  Oops, sorry, didn't mean to get 
started in rant mode.

I've done pretty well with the questions and managed to pick up a few nice 
lenses and other things.  When it came time for me to start selling on eBay 
I looked at the flip side and decided to be up front and to honestly tell 
all that is known to me.  Where applicable I test/use the item.  In the 
case of a camera or lens I test by burning some film.  Having a few good 
detailed pictures always helps.  As a seller I welcome all questions from 
potential bidders.  I also guarantee what one sees and reads about is what 
one gets and allow returns for nearly any reason other than buyer's 
remorse.  Maybe that's why I made top dollar on a boatload of very 
collectible Hallmark ornaments or why I get really good prices and feedback 
for the camera gear (sorry, no Oly) I've sold.  If I could find more Oly 
gear at garage sales I wouldn't bother bidding on eBay.

Brian (and others before you), I'm not ragging on you.  You have a valid 
complaint; however I'm guessing you didn't ask enough about camera's 
operability/functionality.  I don't claim to be perfect in that 
regard--it's easy to overlook something.  Hell, a few weeks ago I bought a 
Nikon FE at a garage sale.  The batteries were dead and it was locked 
up.  I forgot to take my bag of fresh batteries.  Had I done so I would 
have found that the body had a problem with the wind lever/cocking 
mechanism and that I could have gotten it for an even better price.  What I 
had was a failure to do my own due diligence-in person rather than 
online.  Thankfully a guy in France told me how to fix it so it's back to 
being worth more than I paid for it.

Just one man's take on eBay.  Wishing you all safe bidding and happy 
outcomes...If anyone wants a copy of my questions list just write me 
offline and I'll send it as a Word attachment.

Gary (who should be taking pictures of his next round of stuff for sale)




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