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Re: [OM] Re: olympus-digest V2 #4416

Subject: Re: [OM] Re: olympus-digest V2 #4416
From: "James N. McBride" <jnmcbr@xxxxxxx>
Date: Thu, 13 Nov 2003 10:12:20 -0700
I have posted this before, but for those relying on the feedback, accounts
can be hijacked by other people and used for their criminal activity. The
case I was involved with the account had about 50 very positive comments and
no negative ones. The hijacking probably involved some inside work by an
EB*AY employee who provided information to an accomplice in Latvia. The guy
was supposed to be in Finland but wanted the money ($2000) sent to a bank in
Latvia. I saw red flags and informed the seller I would only complete the
transaction with an escrow agency. He reluctantly agreed but then didn't
finish the deal on his end. I communicated with another man who did send the
money and lost it. When I became spooked a note was sent to EB*AY asking
about the viability of the account and the location of the owner. They sent
a reply over two weeks later stating that they were investigating which I
didn't think was very timely. /jim

-----Original Message-----
From: owner-olympus@xxxxxxxxxxxxxxx
[mailto:owner-olympus@xxxxxxxxxxxxxxx]On Behalf Of Andrew Gullen
Sent: Thursday, November 13, 2003 7:49 AM
To: olympus@xxxxxxxxxxxxxxx
Subject: [OM] Re: olympus-digest V2 #4416


I'm chewing on everyone's responses (thanks), but I have to disagree. No
feedback gives absolutely no information to others. It might be of some
consequence when a seller has 5 feedbacks and is building reputation, but
none when they have thousands. Faint praise has no effect once it has
slipped off the front page - who has time to analyse thousands of feedbacks
for subtle detail? Or irony? :-) It communicates nothing at all for the many
people who only have time to look at the overall numbers.

You can't do complete research into every seller (i.e. look at all feedbacks
and look at all the items still viewable) and you have to tailor the effort
to the cost of the item. What I do for a high-value item, which is probably
more thorough that most, is:
 - look at the overall numbers
 - look at the first page and look into any feedbacks that look odd
 - scan down to any neutrals and negatives to see what kind of
   problems have happened and how the seller responded
 - if it looks as if the item description would be relevant to a problem
   then look at it
 - if they have feedback from someone I know, talk to them
The lower the value, the less I do of this.

Bottom line: If you want meaningful information about a seller then everyone
has to provide it.

Andrew

> Date: Thu, 13 Nov 2003 07:21:05 +1100
> From: andrew fildes <afildes@xxxxxxxxxxxxxx>
> Subject: Re: [lens] [OM] Olympus America and feedback
>
>> Does (the guy) doing the Olympus auctions really expect NEVER to get any
>> negative feedback ?
>> ----------------------------------------------------
>> John Hermanson  www.zuiko.com
>
> Probably not, but he reserves the right not to sell to people he doesn't
like.
> That said, the best neutral feedback is no feedback.
> AndrewF


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