Yup....love my local Postal Station....always courteous and efficient (and
usually cheery). I arrive with my forms filled out and I'm done in a few
minutes even on busy days.
Bruce Kolber
St. Petersburg, FL 33715
USA
----- Original Message -----
From: <Doggre@xxxxxxx>
To: <olympus@xxxxxxxxxxxxxxx>
Sent: Tuesday, July 17, 2001 4:47 AM
Subject: Re: [OM] U.S. Postal Service (Was Well, sometimes you just get
hosed...)
> > >FWIW, in at least 2000 shipments via US Postal Service, I've never had
> > >damage and only once did a COD package get rifled of its contents.
But
> > >there have been a few long delayed international shipments.
> > >Gary Reese
>
> When you consider the incredible volume of mail (dozens of millions of
> letters, parcels, bulk rate, "junk mail", tax forms, etc.) the USPS
handles
> on a DAILY basis, 365 days a year (it was a GAS to deliver parcels on
> Christmas Eve -- like being Santa Claus!), they do a pretty damn fine job.
> Yes there are idiot clerks, carriers, truck drivers, mail handlers, and
> management (all the way to Washington, D.C.).... but on the whole, having
> been an employee for over 4 years, I'm very impressed with how much the
> average Postal employee (yeah, manager, too) cares, and tries to do his or
> her best to provide good service to the public.
>
> And for the most part, they DO provide excellent service. When you
consider
> how many employees the USPS has, and the fact that six unions are
involved,
> it's inevitable that you'll run into a dummy, deadbeat, or jerk from time
to
> time.
>
> I haven't got the 2000 shipments experience Gary has, but my experience
has
> been the same. No lost mail/parcels, no damage, ever. Knock on wood.
They
> never lose my bills, either, dammit!
>
> And I find that the average window clerk has customer service skills above
> those exhibited in other public service jobs. Try state child support
> enforcement for a contrast. And boy, do postal employees take a lot of
abuse
> from grumpy, ignorant customers. Especially window clerks. They take the
> heat for every other postal employee's mistakes. Nope, I was never a
window
> clerk. Wanted nothing to do with it. I'm not THAT dumb! (And I love
> working with the public, otherwise).
>
> I would surmise that most of the problems with international mail/parcels
> have more to do with foreign postal services, customs foreign & domestic,
> sloppy, theiving airline employees, etc.... in other words, factors OTHER
> than the USPS. That's how much faith I have in the USPS.
>
> Rich (getting ready to mail my OM-2n with obstinate mirror to John H.,
with
> confidence).
>
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