In a message dated 09/12/2000 9:44:27 AM Eastern Daylight Time,
pcacala@xxxxxxxxxxxxx writes:
> They are backordered for every manual I have been calling in for! I
> think it is time they actually charge so that they can meet requests in
> a more timely manner. Pentax, for instance, is great about this. They
> get them out seemingly the same day as requested. US$4.00 each. Hey,
> that is OK for a cut and center stapled booklet, photocopied or
> original, when the latter is available.
In my experience, calling them has always been a waste of time. The last few
times I needed manuals I e-mailed them from their web site, and always get
them within a week. I guess the person answering the e-mails is more
conscienscious than the one answering the phone.
Paul Schings
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