-----Original Message-----
From: John Hermanson <omtech@xxxxxxxxx>
To: olympus@xxxxxxxxxxxxxxx <olympus@xxxxxxxxxxxxxxx>
Date: Monday, November 01, 1999 1:49 PM
Subject: Re: [OM] Problems with Olympus America
PART NUMBER IS CB170100 LENS MOUNT
>The people in parts are up to the guills in part orders, picking parts from
>literally thousands of parts drawers. So, when someone calls without a
part
>number, it makes much for work for them. Also, they are not technicians,
so
>they are most likely not going to know what you're talking about unless you
>have a part number handy. JMO
>
>John
>________________________________
>Camtech, Olympus Service since 1977.
>21 South La. Huntington, NY 11743
>516-424-2121, http://www.zuiko.com
>________________________________
>----- Original Message -----
>From: Chip Stratton <cstrat@xxxxxxxxx>
>To: <olympus@xxxxxxxxxxxxxxx>
>Sent: Sunday, October 31, 1999 10:32 PM
>Subject: RE: [OM] Problems with Olympus America
>
>
>>
>> OK, to equalize it a bit, I've ordered parts from Olympus America twice
in
>the
>> past couple of months.
>>
>> First time, I was looking for a new mount for an 85/2.0 The guy in parts
>was a
>> bit gruff, but he suggested sending me a fax of the exploded parts
diagram
>for
>> the lens, and call back with the parts numbers I needed. He did, I did,
>and the
>> parts came.
>>
>> Second time, a fairly pleasant woman helped me. She seemed to understand
>the
>> parts I needed, which included a rear element for a 24/2.0, a T32 base,
>and
>> parts for the lens lock. Again, I got what I needed in a fairly timely
>fashion.
>>
>> So its not all bad!
>>
>> Chip Stratton
>> cstrat@xxxxxxxxx
>>
>>
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>>
>>
>
>
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