-----Original Message-----
From: PCACala@xxxxxxx <PCACala@xxxxxxx>
To: olympus@xxxxxxxxxxxxxxx <olympus@xxxxxxxxxxxxxxx>
Date: Sunday, October 31, 1999 6:57 PM
Subject: Re: [OM] Problems with Olympus America
I received some inside information a couple of years ago , that Olympus
itself wants the OM stuff to go away. I swear it. I know your not suppose
to swear. This person who no longer works for Olympus said that he actually
visted the Olympus Tokoyo assembly plant and viewed actual metal die
castings that are used to make OM-1's , OM-2's etc. (bodies) they still sit
there and actually threw away millions of dollars worth of parts. (make
sense , no parts, new plastic camera)
Will live in a ruthless world dictated by money. If there is money to be
made then trash it. Most people buy point and shoot.
I wish John Hermanson would touch base on it a little more. He use to work
for Olympus and I am sure he would be able to say.
I've been told it's the cost of maintaining it which seems to make sense.
Not enough OM buyers and that is why I bought the EOS 1n with adapter ,
through the advice of some members.
I guess I felt a sense of loyalty and couldn't leave. You know "Like a
good Italian father". But a few of you made sense , by saying if that is
how you feel ,then buy it. I said to myself , you know what , do it.
Like I mentioned before , I was really excited when I heard Olympus was
coming out with the OM-2000. When it had no motor drive or winder , I felt
a little let down.
Money is in point and shoot and they think digital.
>John R. writes:
>
><< after reading this whole sorry
>account,I wonder if anybody on this list knows if
>Olympus America or Olympus Japan monitors this list.
>If they are smart(a leap of faith) this list could
>teach them much about customer service, and indicate
>where they need improvement. Perhaps they have written
>off silver halide users as stuck in the photographic
>stone age, and now only care about the digital medium. >>
>
>Well, let me tell you this. After meeting Susan Schaffer (Director of
>Marketing - Imaging Products - Olympus America Inc.) at the PMA show in
>Vegas, I supplied her (via the e-mail address on her business card) the
URL's
>for all the neat stuff we have produced on the OM System. I never got a
>response of any sort back from her. Thus, I doubt anyone at Olympus
America
>even cares to see what is on the Internet regarding the OM System. It's
not
>just her lack of response that leads me to that conclusion - it's the lack
of
>response from others at Olympus America, too.
>
>Thanks to all for letting me know my 135mm f/4.5 Macro hood fits the 90mm
f/2
>Macro. That would be another case of Olympus America not knowing. After
>some person bid $41 for a "90mm f/2 Hood" on eBay, I decided to get my
local
>reseller to pick one up for me. Olympus America swore up and down that one
>didn't exist. It's no wonder - no one knew to even put it on the price
list!
>
>Speaking of price list: Olympus didn't even have the updated Dealer Price
>List prepared in time for PMA.
>
>So, there is no one that could replaces these chumps? Hum, all that would
be
>required is to place a classified on this very List!!!
>
>Just a reminder to folks that everything we post to the list gets indexed
and
>is searchable to anyone. If there is a specific instance of poor customer
>service, tell it here and it will be imortalized. Same thing with good
>service.
>
>Gary Reese
>Las Vegas, NV
>
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