Ken Norton wrote:
>
> John,
>
> Same song, same verse. This is standard operating procedure for that store.
>
> Don't walk, but run to the telephone and contact the Colorado State Attorney
> General's Office and lodge a complaint.
>
> Secondly, document ALL correspondence with CT and get names, dates, times,
> who said what.
>
> Thirdly, ask to see the results of their tests and the published specs of
> this lens to prove that it is still within spec. Ask them to immediately
> fax the tests to you and to the Attorney General's Office (you will have
> gotten their fax number by now).
>
> Forthly, NEVER, EVER, DO BUSINESS WITH THEM AGAIN! Don't even buy a lens
> cap from them!
>
> Fifthly, I hope you bought it with VISA/Mastercard. Call them and get them
> involved. If they get enough compaints and hassles and returns from
> customers they will cancel Camera Traders Account. Without credit card
> sales they would quickly get in hard times. Hmm, Maybe this is why they try
> so hard to get you to pay with cash/check???????
>
> Ken N.
>
> >I'm having a problem with a camera store. I bought a zoom lens from
> >them, got it, and discovered the front barrel was loose. I sent it back,
> >they said it was OK, that is was still within spec and took great
> >pictures. They would either send it back or charge me a restocking fee.
> >The len seemed quite out of spec to me, as the inner lens barrel could
> >actually hit the outer barrel. Anyway, just wondering if anyone has had
> >a similar problem and what they did? The store is Camera Traders in
> >Englewood, Colorado. Thanks, John.
> >
>
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Ken, just wondering where you have heard about this store before? John.
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